http://writeasw4b635r4o3vec6mu45s47ohfyro5vayzx2zjwod4pjswyovyd.onion/matt/self-checkification
After all, these businesses are increasing their operating margins by reducing personnel costs, even as they invest in automated infrastructure for the future. But how fucking boring is that? Why would I, a paying customer, want to patronize a store that offers a crappy, lifeless shopping experience at the cost of a smile and pointless bit of small talk?