http://hlu742ofnemcgdhzi42k6s5nsg6blww44xfuelhaq4etrdd6cnvnizqd.onion/faq
Q: Do you have a reship policy if it doesn’t make it to me? Answer: YES we will re-ship the package at no cost to you if it does not get to you. We have never lost a package within Swiss, Germany, Sweden, Norway, GB, NL, FR, IT, US.