http://glzhnaf7q5tpvf25pb443tuwu3gdhihdvyaressknywzzxhryiuyoeyd.onion/faq
Q: Do you have a reship policy if it doesn’t make it to me? A:
YES we will re-ship the package at no cost to you if it does not get to
you. We have never lost a package within Swiss, Germany, Sweden,
Norway, GB, NL, FR, IT, US.