http://trocadoo4tfosz55am2eznalufavw257pytomrqrdbchjkyop4hyqwad.onion/en/prepaidcardsrestrictedcountries
This information can be seen on the status page, where we show a tooltip letting you know if theexchange requires exact amounts or not. My transaction has failed and I haven't got my funds back. What do I do now? Although very rare, this can happen.